On December 25, My 3 sons And that i experienced a flight from Cleveland to Phoenix that was to depart at 7:fifty with a stop in Charlotte NC. At about three or four pm around the working day of our departure, American Airways delayed our flight which would make us skip our relationship in Charlotte which experienced no other flights out to Phoenix that working day OR the subsequent! And why the delay? No explanation. So with none help from an AA agent..(Pretty much like it had been our fault) we identified A different flight by Dallas…which left in an hour plus a fifty percent. We manufactured it to your airport but with yet another impolite AA consultant, (I comprehended it absolutely was active with the holidays and all) I used to be confident which i could get my bag in Dallas since we now experienced to invest the evening there. I asked him regarding the tag that looked like it absolutely was checked to Phoenix and he stated curtly, you’ll just decide it up in Dallas and recheck it in the morning. Well the bag did not ensure it is around the conveyer in Dallas. When I asked An additional consultant about it, he reported it absolutely was in a giant place and it absolutely was likely out when we remaining in the morning. I told him I required it for my lodge keep, and he instructed me it would just take four hours to get it. Alright…nevermind…I’ll be back again listed here in four hours!!! So I remaining for the Dallas resort with out my baggage.. Bought on our flight the following morning and took off punctually.
Had a web based reservation established to go and when wanting to submit it told me to get started on in excess of – I termed a consultant straight away and explained they may see the worth I used to be quoted but when refreshed when up $120 – Not easy to believe that they'd not stand by what they may see on line – I ended up having to pay out the extra $a hundred and twenty since I needed Individuals exact flights – once more challenging to believe that they'd not stand beside the net cost – really high priced
I would love somebody to call me concerning the three worst customer service phone calls I have at any time experienced nowadays. Electronic mail me to start with Because the representative said I am able to only get it done in crafting. #flysouthwest. #behelpfulfail
So, we landed in another town, stayed the night time there, and after that flew in A different Plane. We have been all set to go, and then they informed us we couldn’t go any place because of “Mechanical Difficulties.
Even with what transpired on this celebration, we hope you'll continue on to pick out American Airways to your travel wants. We'll work hard in order that you receive the service you anticipate and should have.
Question if anybody reads this but AA may be the worst airline in the world. Didn’t fly them For several years on account of inner issues.
In no way I repeat by no means will I select American Airlines. Yet again.Thoroughly unprofessional personnel in the ticket agent to flight attendants. All of the jokes I have listened to about this remaining a ” cattle hauler ” airline is however accurate in my current experience.pretty sad.
My spouse And that i were booked for honeymoon to NYC on Nov nine, 2015. Report locator: VDEURG. Within the day we ended up to leave, Our flight #4378 was cancelled due to no crew. We ended up booked for later on flight #5738, costing us a 50 percent day of vacation. The 2nd flight was then cancelled as a result of upkeep challenge. A number of alternatives have been provided but very little that could get us to NYC n the ninth. We had garanteed reservations at Hampton Inn, Moments Square at $317 a night which were non-refundable as it was lower than 24 several hours. We ere presented a flight to Dallas that may get us outside of Pensacola late but provided that we drove an hour absent to Fort Walton Seaside airport. We took it, received in late and still left immediately after four hrs slumber the next day. That Price tag us yet another $177.00 in click this site resort service fees. My husband’s baggage never arrived in Dallas as we were being promised it will- mine took more than an hour to seek out because it wasn't to the carousel with the remainder of the flights baggage, We obtained into NYC daily after our honeymoon was to start, with a lot of anxiety and value.
Every now and then you discover someone who certainly do The work They can be paid out to accomplish. I not only observed just one , I discovered numerous at American Airlines .Although touring 01/twenty five/16 from St. Louis Mo. to Ft Lauderdale I still left my black canvas Ralph Lauren polo keep it up with the gate, I was not allowed off the plane to retrieve it because the doorway was shut along with the jetway eliminated.
This was thoroughly unfair to me- I paid to get a seat and bought 1/2 seat, I paid out additional for “added area” and obtained no room. This was a really unpleasant working experience for me.
Until I had the opportunity to get Tracy Paul within the cell phone I could have an understanding of her and he or she was really well
my edge no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs the identical day. i have paid out for the roundtrip fare. i am scheduled to leave on dec 31. my concern to you personally is are you able to you should help me to return previously. This can be why. the evening i arrived in colorado springs, i had to be taken for the crisis area. i could not breathe appropriately. i have a underlying lung sickness, that's inoperable. i frequented my dr. right before i came for any Test-up, advised him where by I had been likely for the vacations.
Speaking by having an American Airlines agent is often a challenge. Did you go through the exact inconvenience or was you expertise much better that many. Share your thoughts with us.
Are spouse and children would appriciate if some a single could Get hold of us with regard of my fathers Loss of life benifits or his retirema.